This website is operated by Infoserv Systems Ltd. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
Infoserv Systems Ltd ('we' or 'us') collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the Data Protection Act 2018, any related legislation and we are responsible as a 'controller' of that personal information for the purposes of those laws.
We collect the following personal information that you provide to us:
Some examples of when we collect this information include:
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
We may monitor communications such as emails and telephone calls for the following purposes:
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.
In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
The following examples illustrate how we may use cookies to monitor and/or collect the following information:
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, please see our Website cookie policy.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
We collect information about our users for the following purposes:
To contact potential customers
We may share your information with:
We will not share you personal information with any other 3rd parties.
No personal information has to be provided by you to us at any time.
We will hold your personal information for the following periods:
These periods are no longer than necessary in each case.
We rely on the following as the lawful basis on which we collect and use your personal information:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
We will not transfer your personal information outside of the EEA at any time.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
This privacy policy was published on 4th October 2021 and last updated on 4th October 2021.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
By reading an updated copy on the website
If you have any questions about this policy or the information we hold about you, please contact us by:
e-mail: admin@infoserv.ltd
post:
Infoserv Systems Ltd
Epsilon House
The Square
Brockworth
Gloucester
Gloucestershire
United Kingdom
GL3